Refund Policy

Returns 
If you are not satisfied with your purchase, you may return or exchange it in-store or mail it back within 14 days of receipt. If your return is postmarked after the 14 day receipt window, a store credit will be issued.

Please be sure to double check your order, and use the provided dimensions to conduct any necessary measurements before purchasing. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Gift cards and store credit are non-refundable.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, and your return was postmarked within the 14 day return window, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within about 14 days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at courtneyvandendaele@gmail.com. 

Clearance items (if applicable) 
Unfortunately clearance items (price ending in .99) cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at courtneyvandendaele@gmail.com and send your item to: Textured Decor, LLC, 10 W Kansas St., Liberty MO 64068, United States. 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, you should mail your product to: Textured Decor, LLC, 10 W Kansas St., Liberty MO 64068, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.